Scope of works of DCG:

Administration of Windows and Linux systems; diagnosis of activated processes, administration of network, telephone diagnosis and assessment of failures, handling notifications in accordance with ITIL, development of the user's manual and documentation. All the works are performed in the English-speaking environment.

Technologies:

Windows (Server & Client), Active Directory, Linux, MS Office, SQL, T-SQL

Result:

Improvement in timely handling of reported failures.