Senior UX Designer

Responsibilities:

• Apply UX best practices to structure content for intuitive self-service journeys
• Design and maintain a scalable knowledge architecture optimised for AI and automation
• Collaborate with HR subject-matter experts, ServiceNow developers, and the AI enablement team
• Establish governance, templates, and guidelines for future content creation and maintenance
• Key stakeholder management and be the lead voice in our UX journey- your recommendations will go a long way among senior leaders

Requirements:

• Strong experience with ServiceNow HRSD or similar HR platforms
• Strong UX designing, writing, information architecture, and content strategy skills
• Familiarity with knowledge management, AI-driven search, or chatbot integration
• Knowledge of English at B2/C1 level

Offer:

• Private medical care
• Co-financing for the sports card
• Training & learning opportunities
• Constant support of dedicated consultant
• Employee referral program