Customer Service/Export Assistant with Danish & English

Position: Customer Service/Export Assistant with Danish & English

Job location: Gdańsk

Date of publication: 09.10.2024

DCG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Customer Service/Export Assistant with Danish & English

Responsibilities:

  • Preparing and processing export documentation, including invoices, packing lists, certificates of origin, and shipping documents
  • Collaborating with logistics, cold stores, and freight forwarders to set up shipment plans and ensure stock availability
  • Ensuring all documentation complies with international trade regulations and customer requirements
  • Coordinating order processing activities, including order entry, confirmation, and tracking
  • Liaising with customers regarding order status, shipping details, and delivery schedules
  • Coordinating shipments with freight forwarders / carriers / logistics providers
  • Assisting in ensuring compliance with customs regulations, including tariff classifications, valuation, and documentation requirements
  • Staying updated on export control regulations, sanctions, and trade embargoes applicable to the company's products and destinations
  • Ensuring compliance with export licensing requirements and restricted party screening
  • Resolving customer complaints and issues related to export orders
  • Maintaining accurate records of export transactions, shipping documents, and compliance documentation
  • Communicating effectively with internal departments, including sales, production, and finance, to ensure coordination of export activities

 

Requirements:

  • Fluent English written and spoken is a must
  • Communicative knowledge of Danish - at least B1 level
  • Proven experience in export administration, sales coordination, or a similar role (Minimum of 3 years)
  • Experience with handling international trade, logistics, and settlements
  • Strong organizational skills with the ability to manage multiple tasks and deadlines
  • Excellent communication and negotiation skills to effectively interact with customers, internal stakeholders and external regulatory bodies
  • Attention to detail and accuracy in handling financial transactions and documentation
  • Ability to work independently with minimal supervision and as part of a team
  • Customer oriented attitude
  • Experience in using SAP system for customer order handling is an advantage
  • Proficiency in Microsoft Office suite and adeptness in multitasking across various digital platforms and systems
  • Bachelor University Degree in in Business, International Trade, Logistics, or a related field
  • Flexibility in adapting to a dynamic business environment

 

Offer:

  • Private medical care
  • Co-financing for the sports card
  • Language courses
  • Training & learning opportunities

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

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Dane spółki: DCG Sp. z o.o., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0001067305

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