Business Analyst

Responsibilities:

• Plan and lead structured discovery, interviews and workshops with KPI owners, reporting teams, sectors, programme teams and countries
• Map current processes, systems, data flows, pain points, controls, ownership and manual effort, then design proportionate future-state processes
• Gather, analyse, document and prioritise business, functional and non-functional requirements, including user stories, acceptance criteria and business rules
• Define KPI metadata, including definitions, calculation logic, source, frequency, disaggregation, evidence, ownership, approval, validation and audit trail
• Translate requirements into clear inputs for Power Apps, Power Automate, Data Engineering and Power BI delivery, keeping traceability from business need to build, testing and sign-off
• Lead discovery into stakeholder and organisational engagement data by inventorying sources, identifying duplication and gaps, assessing options, and recommending standards, ownership and governance
• Act as the link between business stakeholders, the Data Engineer or Power Platform developer, and the BI Analyst, helping resolve ambiguity and support delivery decisions
• Plan and coordinate UAT, capture defects and decisions, and support business readiness, guidance, handover and benefits tracking

Requirements:

• Proven experience as a Business Analyst (at least 4 years) on data, reporting, digital or business-process transformation across multiple functions or geographies
• Strong requirements skills, including workshops, interviews, observation, process mapping, user stories, acceptance criteria and non-functional requirements
• Able to analyse KPI and reporting needs and define data definitions, business rules, validation, ownership, approvals, controls and audit requirements
• Experience producing clear analysis artefacts, such as requirements catalogues, traceability matrices, as-is/to-be processes, options appraisals and discovery reports
• Confident communicator and facilitator, able to work with senior, operational and technical stakeholders and constructively challenge to reach agreement
• Comfortable working independently through ambiguity, prioritising an achievable MVP and managing dependencies, risks, assumptions, issues and decisions
• Good working knowledge of data quality, governance, privacy, security and accessibility considerations for reporting solutions
• Experience supporting UAT, business sign-off, adoption and transition into business-as-usual support

Nice to have:

• Experience with corporate performance, impact measurement, KPI frameworks, management information or external assurance reporting
• Practical familiarity with Microsoft Power Platform, particularly Power Apps, Power Automate and Power BI; this is not primarily a technical development role
• Experience in a global, matrixed, public-sector or international organisation; or equivalent process modelling; Agile delivery

Offer:

• Constant support of dedicated consultant
• Employee referral program